Hi there, you wouldn't need a contact number for the new sim as it's blank. Can you follow this link and submit the form -http://bit.ly/1Rig6kD Rachel
Okay, in that case can you send me your account details in a PM? I'll need your name, mobile number, new sim number, date of birth and address. Rachel
HI Daniellle, if you PM your details I'll be able to get this checked asap.