08-09-2017 03:12 PM
Hi, I was just wondering if there was any update on this? I can no longer log in using my email address as it says the user no longer exists so I assume something has changed.
In an unrelated note, since i cant check anything myself, can you please let me know if roaming is enabled on my phone as I will be traveling to the Canaries soon and is that location included in a part of the EU for roaming purposes?
08-09-2017 04:13 PM
Hi dowdallv, our tech team are aware that some customers are having difficulty accessing My3 and are investigating this. Your number has been added the investigation which is underway. You are all set up to roam 👍