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How to Top Up

How to Top Up

There are many ways to top up (buy credit for) your Three Prepay account. Below is a list of our recommended top up methods, as well as a couple of alternative ways to top up that you may not know about.

 

Instant Top Up

The quickest way to top up is by using our Instant Top Up service. All you need is your phone number and a debit/credit card, Apple/Google Pay or PayPal.

 

My3

You can top up easily by logging into your My3 account or by using the My3 app. You can also set up a scheduled top up on your My3 account, which means you’ll never be stuck for credit. (Not registered on My3 yet? Sign up, here!)

 

Call

Dial 1744 from your Three phone and follow the instructions to top up.

 

Text

If you have registered a card with us previously, just text TOPUP, the amount you want to top up by, and the last 4 numbers of your registered card to 50406 (e.g. TOPUP 20 1234).

 

 

Alternative ways to top up

 

In Store Top Up

You can pop into any Three store or a range of retail outlets throughout Ireland and get topped up instore there and then.

 

*Instore voucher (Payzone): want to purchase a top up for someone else? You can purchase a voucher instore which can be applied to any Three Prepay account by following the directions provided on the voucher.

 

Need to check the status of a top up voucher? Please contact customer care, just click here to talk to our Messaging Team.

 

 

Don’t forget

You can check your credit balance at any time by checking your My3 account or texting BALANCE to 50272

 

To keep your plan benefits, you must top up every 28 days. For example, if you are on the  3 Prepay 20 plan, a €20 top up is required to activate your plan benefits (unlimited texts, unlimited Three calls, All You Can Eat data, and more). Your account will then be debited €20 to activate your plan.

 

Please note:

  • If you top up by your required amount before 28 days is up, your plan will re-activate and your remaining allowances at the time of top-up will not carry forward.
  • After topping up, your credit will be valid for 180 days. After 180 days, the credit will expire.

Do you need more help? Why not ask the 3Community and benefit from the experience of over 100,000 members.