30-08-2017 03:46 PM - edited 30-08-2017 03:46 PM
(this is addressed at the mods here really, but it might be of interest to others if it's happening more generally).
Earlier today I received some emails from ThreeCommunity@three.ie, about new "ranks" I had received on the forum here. It's probably been years since I used this account, so it looks like someone is logged-in under my account and making posts here.
I contacted support (through the chat), and they couldn't say for sure, so this post is my next course of action.
@MODS: PLEASE, DO NOT ACTION ANY SIM CHANGES REQUESTED ON THIS ACCOUNT.
I use my phone (linked with this account) for 2fa in several places, and any sim change request coming through this account is certainly a hacking attempt.
(if it turns out that the community rank emails were sent for another reason, then it'd be great if you could let me know)
30-08-2017 04:03 PM
30-08-2017 04:08 PM
30-08-2017 04:10 PM - edited 30-08-2017 04:11 PM
No problem at all, it's linked to your My3 account so if you pop over here - 3.ie/my3 - and reset your My3 password, that will reset your community password as well.
Give a shout if you need a hand with it