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Setting Up Your New Phone: A Cheat Sheet

3 Community Manager

Setting up your new phone.jpg


If you’ve just got a new phone, you’ll no doubt want to get it going as soon as possible. However, there may be a few things you’re unsure of – for example, how to move your number to Three or set up voicemail.


Here at Three, we’ve created a handy cheat sheet to point you in the right direction, so you can quickly find the answer to all your questions.


The information below is for new Three customers. If you're an existing customer with a new phone or new plan, check out New Phone?


Moving your Number to Three (Porting)

Please note: moving your number to Three may take up to 24 hours to process.  


Activating your SIM


Setting up a My3 Account


A Guide to My3


Setting up 3Plus


3Plus FAQ’s


Setting up Voicemail


Purchasing Phone Insurance


How to Top Up


Unlocking a Device


Recycling Old Gadgets


Checking Upgrade Eligibility


General Handset Support


If you have any problems with the above topics, you can contact us by PM or webchat