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Emergency calls

Anonymous
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Emergency calls

Bought Huawei phone on Saturday. Still cannot make or receive calls. Help!!
3 REPLIES 3
Three_Deborah
3 Mod Retired

@Anonymous Hi there, let's look into this for you. Can you tell me, are your texts and data working? Did you get a new replacement SIM card or are you moving from another network? Let me know

Hi Deborah, I have had a huawei phone for a while and over the past 3 months, I too, have only had Emergency calls only.  I cannot even text for my balance.  I am in the States, I do not use a lot of minutes or texts--but this is VERY frustrating!

 

@Add_08916 Hi there, the first thing I'd say is check out our roaming blog especially the troubleshooting steps. It sounds like your phone isn't latching on to the network over there. Have you logged into My3 recently? 

 

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