Hi Clem,
Not to worry I'll help you out. Whereabouts are you roaming? Are you manually connected to the network? Are you Bill Pay or Prepay?
Do you have enough credit to call the Fench number @Anonymous? Calling from Lebanon can cost €2.80 per minute http://bit.ly/2H9u8lY
Are you able to call other numbers? Have you tried putting the country code for France in front of the number before calling?
Okay, thanks Clem. I'll need you to PM me your name, address, date of birth & number, please. I'll get this sorted for you 👌