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Samsung Galaxy S7 Edge - Unable to access Mobile Data

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Samsung Galaxy S7 Edge - Unable to access Mobile Data

Hi ,

I have an issue with my mobile data - unable to use . Have checked APN against recommended settings etc.

 

fyi - I was in the USA when it ceased to work. Not sure if this has any bearing i.e. if settings were inadvertently changed

 

Regards

John

2 REPLIES
3 Moderator

Re: Samsung Galaxy S7 Edge - Unable to access Mobile Data

Hi @john2121 👋 Can you PM me your number, full name, address and date of birth and I can look into this for you and get you sorted. Susan 

Pathfinder

Re: Samsung Galaxy S7 Edge - Unable to access Mobile Data

That could be why. Have you tried resetting the settings? Is it a 3 phone? Send on the settings you have and I'll check them against my own.