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HELP No 4G & Can't send MMS HTC One M8

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Anonymous
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HELP No 4G & Can't send MMS HTC One M8

Hi.

I got a new HTC One M8 and a new sim from you guys last week. I got on to your chat and got the sim activated, all fine.

 

I didn't have internet access with the sim, so I got back on to your Chat Service.

They gave me settings. I then had 4G, happy days.

 

I've been trying to send MMS text and they keep failing. So I went online and checked the settings from three.ie.

 

I changed them as per your site:

Name: O2.ie Internet

APN: internet

Proxy: leave blank

Port: leave blank

Username: blank

Password: blank

Server: blank

MMSC: http://mmsc.mms.o2.ie:8002

MMS Proxy: 62.40.32.40

MMS Port : 8080
MMS Protocol : WAP 2.0
MCC : 272
MNC : 02
Authentication Type : PAP

 

Now I don't have 4G and still can't send MMS text messages 😞

 

Got back on to your Chat Servise (Rajesh L) and they were uceless...

 

Any help will help

 

Tony

19 REPLIES 19
Anonymous
Not applicable

Yes, I'll try later.

My wife's phone has a new three.ie nano sim that sends SMS.

 

Tony

Anonymous
Not applicable

Perfect thanks Tony.

Anonymous
Not applicable

Hi Lisa.

I've tried another nano sim with no luck.

I even copied the APN setting from my old HTC One M7, still no luck 😞

Any ideas?

Tony
Anonymous
Not applicable

Can you try your sim in a phone that is able to send MMS?
Anonymous
Not applicable

Okay.
Tried my SIM in a Samsung Galaxy A3 and works fine even connected to 4G and sent a MMS perfectly fine. So must be a phone setting..
Anonymous
Not applicable

Ok great.

That rules out a sim issues tmitolo.

Can you check out the settings for your phone here I know we already checked these but to double/triple check

http://community.three.ie/t5/Phone-Support/HTC-One-M8/ta-p/713355
Anonymous
Not applicable

Hi Lisa

 

I got it sorted. I was passing the three.ie shop at Artane Castle so I popped in and the lads copied the APN settings from one of their phones and it now works fine.

 

Thank you for all your help

 

I hop the following helps someone in the furure

APN settings for the HTC One M8:

three_APN_Settings.jpg
Anonymous
Not applicable

Excellent, I'm glad this is working for you

Anonymous
Not applicable

I have HTC m8 I can't get 4G when I insert other sim I get 4G but not my sim
Anonymous
Not applicable

And I went to the 3store today and I explained then member of staff insert. Other sim it's was 4g coming up but not my own sim. Then she advised me to contact 3 customer care to send me 4g installation