Change of address

[Aa2]

Hi, I’ve been moved to new address. How can I update the address? Thanks.

[Three_Deborah · Accepted solution]

@Aa2, hi there, have you tried your My3 app or desktop site? Are you the account holder too? 

[Aa2]

I’ve contacted customer support. They changed. Thanks for your help.

[Three_Deborah]

@Aa2 no bother at all. I'm glad you got this sorted. You see, BillPay customers need to contact customer support to change the address for you. So I'm guessing you have a BillPay account 🙂