Internet Disconnnected

[butterflyz]

Can you please help? My internet seems to have been disconnected. My bills are up to date. My router has been restarted and reset and is working correctly.

Very best,

Susan

 

[Three_Niall]

Hey @butterflyz , thanks for posting here, for the best advice on your broadband I would recommend contacting our dedicated broadband team on 1913.

If this is continuing to happen can you check if there is any red lights on the front of the device.