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Avoid Inadvertent Roaming Charges

Avoid Inadvertent Roaming Charges


If you're using your phone abroad, it's possible to spend your credit or run up your bill without meaning to. To avoid inadvertent roaming charges, we recommend the following steps:

  • Regularly checking your usage and spend on My3.
  • Use WiFi where possible, instead of mobile data. Visit our Device Support area to learn how to connect to WiFi.
  • Making sure you don’t have apps running in the background that they might still be using data. Always shut down apps individually after use.
  • Turn off automatic app updates/downloads.
  • Avoid streaming music and watching videos as these require a high amount of data. Similarly, avoid downloading music, videos and large files. 
  • You can also turn off data roaming completely in your phone's Settings. To find out how to disable data roaming on your device, check out our Device Support. Simply choose your device to get started. (For example: choose iPhone 12, then go to Internet > How to disable data roaming. Follow the step-by-step guide)


Data Roaming Cap

Please note: There is a default limit on data roaming which Three applies to all accounts unless you choose otherwise. The limit is €50 (excl. VAT) per monthly billing period.


For more info on our data roaming cap, including how to amend your cap, see the following links:


EU Roaming

Most of our plans include an EU data allowance. For example, our €20 prepay deal includes 10GB EU roaming allowance. If you’re not sure how much your plan includes, you can check your roaming allowance on your My3 account, listed with your other allowances.


For more info on roaming, including roaming rates and FAQs, visit