I'm back again with a similar upgrade problem for my second phone for the very helpful moderators to solve. My account says I'm eligible for an upgrade for my second number 086.....38, today 22 November. However, when I click "upgrade now", I cannot access the upgrade page. What must I do to access the upgrade page? Thank you. phlb
Yes that happened to me before. They have to accept something on their systems to give you 24 hour window to upgrade online or just do it over the phone with them instead. Send a PM. Black Fridays deals, wish I was due an upgrade!