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Bill

Anonymous
Not applicable

Bill

I have always paid 19.99 and today you are charging me 39.27 without explanation.

 

12 REPLIES 12
Three_Shauna
Developer

Hi @Anonymous I'll certainly check this out for you right away. Can you PM me your full name, number, address, and date of birth, please? 

Anonymous
Not applicable

@Anonymous What does your bill say? If you check your full bill then there'll be an explanation for it

 

Anonymous
Not applicable

Yeah, but I cannot open it!
3 is total rubbish

@HLR I deleted your post as you posted your personal details publically. Can you PM them to me instead and I'll check this out?

Anonymous
Not applicable

I would if I could find a way to do so..... your page offers no such option

Under my signature @Anonymous you'll see '' send me a PM '' 

Anonymous
Not applicable

I have no way of knowing whether this is a private message or not.... please respond and I will know. This is possibly the worst site I have had to deal with. For the first time today the promised send PM appeared but took me to a page that said private message but no where to actually send/or write one!

Dreadful!

Helen Rutter (in disgust)

Hi Helen, this message is still public but I have just sent you a private message myself so if you can reply to that, I'll continue to help you there. Susan 

Anonymous
Not applicable

My bill went from about 20 to almost 40 euro this month why?
Helen Rutter, 08********, **th September ****