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Bill

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Bill

I have always paid 19.99 and today you are charging me 39.27 without explanation.

 

12 REPLIES 12
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3 Moderator

Re: Bill

Hi @HLR I'll certainly check this out for you right away. Can you PM me your full name, number, address, and date of birth, please? 

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Re: Bill

@HLR What does your bill say? If you check your full bill then there'll be an explanation for it

 

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Re: Bill

Yeah, but I cannot open it!
3 is total rubbish
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3 Moderator

Re: Bill

@HLR I deleted your post as you posted your personal details publically. Can you PM them to me instead and I'll check this out?

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Re: Bill

I would if I could find a way to do so..... your page offers no such option
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3 Moderator

Re: Bill

Under my signature @HLR you'll see '' send me a PM '' 

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Re: Bill

I have no way of knowing whether this is a private message or not.... please respond and I will know. This is possibly the worst site I have had to deal with. For the first time today the promised send PM appeared but took me to a page that said private message but no where to actually send/or write one!

Dreadful!

Helen Rutter (in disgust)

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3 Moderator

Re: Bill

Hi Helen, this message is still public but I have just sent you a private message myself so if you can reply to that, I'll continue to help you there. Susan 

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Re: Bill

My bill went from about 20 to almost 40 euro this month why?
Helen Rutter, 08********, **th September ****