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Business Complaint Emails Constantly Ignored

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Business Complaint Emails Constantly Ignored

We have sent two complaint emails in recent months regarding our business account which have not even been acknowledged by Three!

What is your procedure with dealing with complaints?

Spending €3000-€4000 per year on phone bills, we at least expect to be acknowledged! 

 

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3 Community Manager

Re: Business Complaint Emails Constantly Ignored

@LouiseLS Hi there, I've seen your other post and have replied over there . Let's look into this for you.