21-04-2020
10:53 AM
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21-04-2020
10:53 AM
Can't Access mythree account
Had to change my mythree account in last few days to some new version of it.
Was basically just logging in to see my usage but also trying to find out when I'm due an upgrade. Got logged in, but get this message:
Oops!
No Active Customer or Subscriptions were Found
Any ideas?
32 REPLIES 32
16-08-2020
09:16 PM
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16-08-2020
09:16 PM
Hi, I am having the same problem. I recently switched from pre pay to bill pay and when I login to myThree it says no active customer or subscriptions.
16-08-2020
09:48 PM
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16-08-2020
09:48 PM
They do not even care. I wonder if someone check this thread at all !
17-08-2020
09:11 AM
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17-08-2020
09:11 AM
@UnhappyCustomer @DBoylan1 Hi there 👋 Let's take a look at this for you. Are you both receiving the 'No Active Customer or Subscriptions Found' message? Pop me a PM with your mobile number along with your full name, address and date of birth and we'll go from there 👍
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