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Can't view or download bills

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Scout

Can't view or download bills

Hello,

 

I can't get into the view bills screen. It keeps putting me into a screen that says TOP USED ALLOWANCES.

I've tried different browsers, and cleared history etc.

 

Can anyone advise what to do?

 

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Best Answer
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3 Community Manager

Re: Can't view or download bills

@Liam3 there are some account types that are unable to view bills at the moment. I'd love to check if you fall into this category. Send me a PM with your full name, address and date of birth so that I can check your account and help you with your bill 👍 

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5 REPLIES 5
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3 Community Manager

Re: Can't view or download bills

@healyman Hello there, have you been able to access your bills since? Are you using your My3 app or logging in online? Let me know.

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Scout

Re: Can't view or download bills

Hi,

I can't download the October bill? 

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3 Community Manager

Re: Can't view or download bills

@Liam3 there are some account types that are unable to view bills at the moment. I'd love to check if you fall into this category. Send me a PM with your full name, address and date of birth so that I can check your account and help you with your bill 👍 

View solution in original post

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Re: Can't view or download bills

I want to details of my last for 62 euros approx. Also I want to receive a detailed bill ( hard copy ) each month.
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Pathfinder

Re: Can't view or download bills

Can you login to your account?