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Cant check details of my3 account.

mpeter92
Newbie

Cant check details of my3 account.

I cant access the my3 account through web or app. I moved over to three last month on an affinity plan but have not been able to access my3 after registering. Can someone help with this?
1 REPLY 1
LauraH
3 Mod Retired

@mpeter92  Hi there 👋 currently some account types cannot access their bills online, there's actually a thread about it over here 👉 click here. I'm guessing you have one of these accounts, send me a PM with your mobile number, full name, address and date of birth and I'll check 👌