Charges while in Abu Dhabi

[Anonymous]

Hi,

I was recently in Abu Dhabi and have some queries in relation to my bill.

For some me phone calls, it doesn't say the numbers that were called...just my number. Why am I been charged for receiving and making calls to my own number? It doesn't make sense to me

And for a text sent I have been charged 5 times even though I only sent the text once!

I can copy the details by pm. Can someone review and explain please?

[Three_Kelly]

Hi @Anonymous, roaming in the United Arab Emirates can be quite high. You can check out the roaming rates here: https://bit.ly/1Ia9xgF

If you would like me to check out your bill for you, you can PM me your number, address and date of birth please.

[Anonymous]

Hi Rachel,

Thank you, yes I am fully aware that the rates are very high in Abu Dhabi.

I'm concerned with only some of the charges on my bill,  relating to that period abroad, that don't make sense - i.e. calls seemingly made to my own number, that could not happen, where charges have been made for both making and receiving. And a text that was sent once but charged 5 times?!

I will send you PM now with details

Thanks.

[Anonymous]

Sorry...meant Kelly!

[Three_Kelly]

No problem! I have just gotten back to your PM there @Anonymous