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Choice of plan when upgrading

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Mag
Investigator
Investigator

Choice of plan when upgrading

Hi,

 

I’m currently waiting for the new iPhones to come out to carry out my upgrade but out of curiosity I have checked the price I would have to pay for the current iPhone X with my current plan. Strangely, it tells me to pick a different plan to what I have whereas I pay €40 monthly and it offers me plans that cost €40 ,€50 and €60 and the current plan that I have it states that it is a Prepay and depending when I check it it either says it’s a €25 Prepay plan or a €40 Prepay plan. It’s a very strange thing as 2 years ago during my upgrade I kept my current plan while updating to a brand new iPhone.

 

Could anyone help me with this issue? 

1 ACCEPTED SOLUTION

Best Answer
Three_Caroline
3 Mod Retired

Hi Mags 👋 Welcome to the community! 😃 That's a strange one 👀 Can you pop me a PM with your mobile number, address and date of birth? I'll have a look at the account for you 😊 Conor

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1 REPLY 1
Three_Caroline
3 Mod Retired

Hi Mags 👋 Welcome to the community! 😃 That's a strange one 👀 Can you pop me a PM with your mobile number, address and date of birth? I'll have a look at the account for you 😊 Conor