David Shanahan end of contract

[Hiro]

As far as I can see my contact with Three ended in May 2019. I wish to cancel my contact with Three in an orderly fashion. Your phone helpdesk does not provide an option for this and your web chat does not work. Please advise on how I close my contract with Three. Kindest Regards Dave

[Three_Deborah]

@Hiro, I'd hate to see you leave us. But I'll check your account, to do this I'll need your account details. Can you send me a PM with your name, number, address and date of birth?