Getting Oops! No Active Customer or Subscriptions were Found
Hi, I recently moved from prepay to bill pay and when I log into my3 account I get the message "Oops! No Active Customer or Subscriptions were Found". Can you help me with this?
@Conor10 Hi there 👋 I can certainly help with this. I'll need access to your account so pop me a PM with your phone number, full name, address and date of birth and we'll go from there 👍
@leetravers_4 Good morning, will you pop me a PM with your full name, number, address and date of birth? With this I'll access your account and check your My3 set-up 👍