@Amusedreader Hello there and welcome to 3Community. The VAT rate increased on March 1st to 23% so you will notice an increase there. The amount charged will also depend on the amount of your invoice that month, have the charges before VAT increased due to extra usage maybe? Let me know
@Esiuol Hi there, hopefully I can help. VAT is 23% of your bill. So if it has increased it would indicate that your usage has increased. Have you made calls that were outside of your allowance or bought items through 3Billing? Another reason for an increase bill is roaming, Were you outside of the EU recently? You should be able to see a summary via My3. Let me know