I recently ordered a Mobile wifi device – order number xxxxxx which arrived on 17 September 2020 however I returned it by registered post with written notice as it was not suitable for what I wanted it for and the order was confirmed as cancelled on 29 September 2020 This was within the 14 day cooling off period. However I have been charged 20e on the last bill up to 27 October 2020 for this device which I no longer have. JV facilities advised contact three, three customer care said contact JV facilities, they confirmed cancellation and advised revert to three
Up to 27 Oct 20
ac number - xxxxxxxx
bill number - xxxxxxx
*personal details edited by Mod
