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Move from Bill Pay to Pre Pay

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Anonymous
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Move from Bill Pay to Pre Pay

Hi,

 

I'd like to move from Bill Pay to Pre pay.  Can you let me know how many months I have left on my contact (if any) and how I can move to pre-pay, please?


Thanks

1 ACCEPTED SOLUTION

Best Answer
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3 Staff

Re: Move from Bill Pay to Pre Pay

I have now moved you to Freedom text, can you power off and on your phone. Also, top up by €20.00 to activate the plan.

View solution in original post

6 REPLIES 6
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3 Staff

Re: Move from Bill Pay to Pre Pay

Hi, your number is currently out of contract. Is there particular reason why you wanted to switch to prepay? If you like we can review your account to ensure you're on the best plan?
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Anonymous
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Re: Move from Bill Pay to Pre Pay

Thanks Fiona,

 

I'd like to stay with o2 but I find the bill pay too expensive as I've now moved out and I have more outgoings than before.  Is there a pre-pay package where you have to pay €10 / €20 per month and you get a certain amount of texts and internet free?

 

 

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3 Staff

Re: Move from Bill Pay to Pre Pay

Hi, you can check the prepay plans here to see which will suit you best:

http://www.o2online.ie/o2/shop/plans/prepay.php

If you are living abroad however and use the phone the plans will not work and you will be charged roaming. The plans will only work for use in Ireland.
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Anonymous
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Re: Move from Bill Pay to Pre Pay

 

 

I'd like to move to the Pre Paid "Freedom Text" plan, please.

 

 

Highlighted
3 Staff

Re: Move from Bill Pay to Pre Pay

I have now moved you to Freedom text, can you power off and on your phone. Also, top up by €20.00 to activate the plan.

View solution in original post

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Anonymous
Not applicable

Re: Move from Bill Pay to Pre Pay

That worked for me - thank you very much!