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Moving to Bill Pay and keeping my current number

Jo2
Novice
Novice

Moving to Bill Pay and keeping my current number

Hi,

I'm currently a Pre Pay customer and have been trying to switch to Bill Pay but it's not allowing me to switch my current number.

Is this possible?

Thanks
3 REPLIES 3
Three_Deborah
3 Mod Retired

@Jo2 Hi there, I've just replied to another 3Community member who is experiencing something similar to you. Can you have a look at the post over here  👉 Number porting failed 

Thanks for your reply, but it doesnt apply to me. I'm an existing customer and as said, want to move my current number to bill pay, thanks

@Jo2 No bother at all. Have you logged into your My3 account to select a Bill Pay option?