My3 app sign-in error
This is after numerous attempts over an extended period of time.
@AidanMc1993 Hi there 👋 This is a strange one! Tell me, have you tried removing the app and reinstalling it? If you haven't done this already give it a go and let me know how you get on 👌
@Finley99 Thanks a million for the details in your PM. Before I log this with our tech team can you:
- log out of My3 completely ( app and web)
- Clear your browser history
- Log in again
At this stage, if you are still getting an Ops or 500 error:
- log out completely
- select forgotten password
- set up a new password
Let me know how it goes, please.
Here are some more FAQ's about My3 👇