Every time I try to login into My3 on a browser or via the app on my phone I get the message: "no active customer or subscriptions are found". I recently moved from prepay to bill pay and I need to log in to see my usage. Please help!
@lilyc223 Hi there 👋 uh oh, that's not what we like to hear. To look into this for you I need access to your account. Pop me a PM with your phone number, full name, address and date of birth and we'll take it from there 👌
