Hi all, with our shopping habits moving more online there are more online orders now than ever before. Did you know we have a handy 3MadeEasy blog to help you with this? Have a look here 👉 click here . If you have any questions that aren't answered there, why not search your Community and/or reply below. Other members here will share their advise and experience 💪 Remember, for something related to your specific account, please PM one of your Community Mods 😊
@av have you checked your spam/junk folder in case the email was delivered there?
I've bought a phone online and even though my bank was charged there's no record that I ordered a phone, I never received any confirmation or tracking order, I have rang the customer care team twice and each have told me to do different things, one told me to send a pic of my bank statement to an old email address that doesn't respond anymore and another told me to fill out a form on this website that I am unable to find, can you please help me
Send a mod a pm with your account details and the order details and they can investigate
@Aine1 Hi there 👋 the purpose of a forum is to have members helping each other out, sharing their tips and solutions. Your Community Mods are here to help too about something specific to your account. Just let us know by tagging us publicly or send us a PM, as @billbond4 has advised above. I see @Three_Deborah has gotten back to your PM 👌
Your post was moved here because it was originally on the wrong board. By moving your post to the correct board, other members here who are/were experiencing the same as you, will see your post and reply 😊
Hi
I made an order online and clicked on review order button but have not yet received order confirmation Email ?
Sean