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Order online paid but it wasnt placed and phones didnt arriv

Jonatan
Lookout

Order online paid but it wasnt placed and phones didnt arriv

Hi, I bought 2 iPhones 13 Pro Sierra Blue and 2x 3 Bill Pay 100 (order #********A) trough 3 website, I've confirmed my personal information until the payment page, I made the payment for the phones (1838eur) and the order wasn't placed according to call center and the 3 Stores.

 

The money was taken from my bank account and I didn't get any answer from Three along the last 2 weeks.

 

It has being a real nightmare. 

 

*Personal details edited by Mod

1 REPLY 1
Three_Laur
3 Community Admin

@Jonatan I've removed the order number as you've posted this publicly, I've got your PM though and will pop back to you on the original thread over here when I have an answer for you