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Re: Online Orders and Returns

Orlacam
Investigator

Re: Online Orders and Returns

I have not received an email confirming my order from last week? 

3 REPLIES 3
LauraH
3 Mod Retired

@Orlacam Hello there 👋 That's not good! Tell me, was your order for a Prepay or Bill Pay phone? The reason I ask is Prepay confirmations are generally sent when your order has shipped. Also, let me know the make and model of the phone you ordered 👍

 

Hi. Bill pay. iPhone 12. Thank you

@Orlacam Thanks for getting back to me. Pop me a PM with your order number if you took note of it along with your phone number, full name, address and date of birth so I can access your account and order 👌