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Text alert reached credit limit

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Susie2z
Scout

Text alert reached credit limit

Hi folks, I received 2 texts tonight telling my I have reached my credit limit of €75 and my account is suspended and to phone customer services to make a payment. When I check on My3 my balance is €38 which is about my usual, my direct debit is due to come out on 22nd December.. would you be able to check for me ?
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Best Answer
Three_Laur
3 Community Admin

@Susie2z Hi there and thanks for posting 👋 I'd like to look into this further for you so pop me a PM with your phone number, full name, address and date of birth so I can access your account 👍

 

 

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Three_Laur
3 Community Admin

@Susie2z Hi there and thanks for posting 👋 I'd like to look into this further for you so pop me a PM with your phone number, full name, address and date of birth so I can access your account 👍

 

 

View solution in original post