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Unable to make or receive calls - help!

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Unable to make or receive calls - help!

Hi, I upgraded to a new iphone yesterday.  Last night I made two outgoing calls.  This morning I can not make or receive calls.  When I try to make calls it says 'connection failed' and when someone tries to ring me the call rings out but I am not alerted to any missed call.  Help please!

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@Lotsaquestions @Tad thank you for your patience. I've been in contact with our tech team and services have been restored. Turn your phone to airplane mode and then back again and let me know if you're up and running 👍

 

 

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3 REPLIES 3
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Scout

Me and my wife have the same problem.

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3 Community Manager

@Lotsaquestions @Tad Thanks for taking the time to contact us today. Our tech team are currently working to restore your services. We'll have it up and running as soon as possible. I'll pop back to you here when I have an update for you.

 
 
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@Lotsaquestions @Tad thank you for your patience. I've been in contact with our tech team and services have been restored. Turn your phone to airplane mode and then back again and let me know if you're up and running 👍

 

 

View solution in original post