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Unbilled events 50Eur

JE
Novice
Novice

Unbilled events 50Eur

Wish it were possible to paste images/screenshots here! I'm currently in the UK. My data suddenly cut out. When I logged into My3 I noted that I had a 50eur unbilled event for 'GPRS' out of bundle. But when I check my remaining data it says that I have 13.1 GB of 14 GB Unlimited Flex Max SIMO data to use in the EU!
Of course can't get an answer on the chat function. And haven't the heart or will to try the phone line anymore.
Has anyone else encountered this?
30 REPLIES 30

Phone them at 1913 or from outside Ireland +353833333333, I spoke to them yesterday and the fixed my account