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Unpaid Bill - Service Restricted - Thanks Three!!!

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Unpaid Bill - Service Restricted - Thanks Three!!!

Hello,

 

So cause I've not paid my bill this month you've restricted my service.

 

I'm with you since the days of Esat Digifone. As a Loyal Customer the absolute harrassment i've been getting off you for not paying my bill this month is absolutely shocking. I've lost track of how many times you've called me in the last week, each time I've said I'll pay it off on 20th July.  Still though you go ahead and restrict my service.,

 

Right now, I CANNOT make a call. I cannot drive out of my apartment as I'm unable to ring the gate. Since I cannot pay my bill until the 20th July and can't make a call.. you better hope that I'm not in a situation where I need to make an emergency call!!

 

Finally, Once my bill is paid on the 20th I'm cancelling my contract with Three...Good Riddance!!

 

Thanking You,

Kieran

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Best Answer
3 Community Manager

Re: Unpaid Bill - Service Restricted - Thanks Three!!!

Hi Keiran, 

 

When a bill is overdue, services cannot be guaranteed, which is outlined with the terms and conditions in your contract. 

 

In saying that, as you are a loyal customer I'd like to check the details on your account. I cannot promise that I'll be able to restore your services.

 

Can you PM me your number, full name, address, and date of birth? 

1 REPLY 1
3 Community Manager

Re: Unpaid Bill - Service Restricted - Thanks Three!!!

Hi Keiran, 

 

When a bill is overdue, services cannot be guaranteed, which is outlined with the terms and conditions in your contract. 

 

In saying that, as you are a loyal customer I'd like to check the details on your account. I cannot promise that I'll be able to restore your services.

 

Can you PM me your number, full name, address, and date of birth?