Hi all and thanks for bringing this to the attention of 3Community. Please continue to post comments here, as we are closely monitoring this board and taking note of all the examples you are providing us
* edited 09/04/2021
Latest Update: 13/04/2021
Hi all, our tech team are focusing on a workaround for 3Broadband customers who are also Sky customers. We are testing a few options and I will let you know here.
tagging @Jack @Graceae86 @Eimear @BCrow @peterw12 @Eamon @Mfg @Mary9
Latest Update: 20/04/2021
Latest Update: 29/04/2021
A fix was rolled out by Sky last night and our members are reporting a return to their services. Thanks again to all Community members for reporting this to us 🤗
Hi Laur,
Seems to be working for me now.
Fully downloaded one episode from Sky Catchup in HD and then scheduled additional episodes for download before turning off and then restarting the SKybox, downloads continued.
Thanks,
Tom.