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4g broadband unusable! Help please

rcullen
Newbie

4g broadband unusable! Help please

Ive tried every possible thing to get my broadband speed up but nothing has helped. It’s at the stage now where I can’t even watch Netflix on one device without it buffering every 50-60 secs. The speeds are completely unusable. I need a remedy to this ASAP.
2 REPLIES 2
Three_Deborah
3 Mod Retired

@rcullen I'd like to help. First, can you tell me what troubleshooting steps you've taken to improve your speeds? As I don't want to ask you to re-do previous steps. Also, when did you start to notice the frequent buffering? 

 

Three_Deborah
3 Mod Retired

I see your PM and you're on the right track with taking speed tests and moving your router to different locations in your house.

What sort of modem/router do you have? Which broadband plan is on your account? Have you tested 3G only for a day or two to see if that helped?  We have a 3MadeEasy blog to help community members with their broadband coverage. Have a look and follow the steps 👉 click here