APN Settings for Unrestricted NAT - 3Community

jole · ‎13-12-2020

I have been a 3 mobile broadband customer for a number of years and have always used the "3internet" APN as it allowed unrestricted NAT.

Recently I have been unable to access resources on my network remotely due to port forwards I have setup not working due to the presence of an external firewall on the network. This change has happened within the past week.

I have also tried the “3broadband.ie” and the “3ireland.ie” APNs both of which delivered similar results.

Though with the "3internet" APN I can see my router still receives a public IP address, the other APNs give an address from a private range.

Is there a setting I can modify or an alternate APN that I can use to get unrestricted NAT back.

Thanks

Three_Laur · ‎14-12-2020

@jole Hi there, at present it's not possible to add this to your account, it's something our tech team are working on. Pop me a PM with your broadband number along with your full name, address and date of birth so I can add your number to their list 👍

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Kev0 · ‎18-12-2020

I'm having the same issue. Are they going to find a solution for everyone or do we need to individually request this?

Three_Laur · ‎21-12-2020

@Kev0 Hi there 👋 Once the solution is found it'll be available for all mobile broadband customers to add to their accounts 👍

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derekos · ‎17-02-2021

@Three_Laur ,

Any update on this? and can you add my details to the list also? for some reason I have "insufficient privileges" when I try to PM you.

Thanks,

Derek

Three_Laur · ‎18-02-2021

@derekos Good morning 👋 Our tech team are continuing to work on a fix for this, we'll be posting on Community as soon as one is available so keep your eyes peeled. In the meantime, try to send me a PM now and let me know how it goes 👍

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