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CANT PURCHASE MOBILE BROADBAND ADD ONS ANYMORE

charlie2
Investigator

CANT PURCHASE MOBILE BROADBAND ADD ONS ANYMORE

Hi, i have not used my prepay mobile broadband in a few months and now when i log in to my account the option to buy an add on is no longer there. I have topped up and my credit is showing but its no use if I cant use it. Thanks for any help

11 REPLIES 11

Hi, I am also unable to purchase a broadband add on - I don't have the My plan section on my My3 either!

@Milly12 Hello 😃 If you pop me a PM with your phone number, full name, address and date of birth I'll ask our tech team to take a look at your account for you 👍