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Cancel Account, Please

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conorot
Investigator

Cancel Account, Please

Hi,

 

I'd like to cancel my account. I've switched to Vodafone (the speed is much faster where I live now).

I've tried to get this sorted via "Chat", but the person there just wouldn't listen to what I was saying.

Can you help me with this, please?!

 

Thanks,

Conor

1 ACCEPTED SOLUTION

Best Answer
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billbond4
Leader

Send a pm to one of the mods here and they will be able to assist you

Three_Deborah
3 Mod Retired

@conorot Sorry to see you go! I've also moved your post to our broadband board as it might help others asking the same question.

 

So you'll need to check that your account isn't in contract. If so, there will be no cancellation fee. and you can cancel by giving 30 days notice. 

 

@Billbond is right, you need to send us a PM with your details. I'll keep an eye out for you 

 

Thanks, billbond4

I'll do that now!

Thanks, Deborah

I've sent you a PM with my details.