Mobile Broadband keeps dropping
Since I've signed up to your mobile broadband, I've experienced issues where between the hours of 20:00 and 22:00, my connection drops randomly.
I have been onto your FB chat, and have followed their stellar advice of "resetting the router" and "doing speed tests". It's beyond a joke at this stage, as I'm still having connectivity problem at these times, and as I'm doing online lectures after work, this is not acceptable!
Can someone please give me some decent advice?
I'm sure it's probably a peak time issue, but the fact that Three can't supply a steady connection during these times, in this day and age, isn't good enough in my opinion.
I'm paying for a service so I can use it all the time, not just some of the time. I work all day, so I have to study in the evening, and it's really interupting my studies.
Same here. I've been having this issue for months now, some times worse than other times, but generally worst in the evenings and weekends. For the past week of so it's been almost unusable. It took me about 10-15 minutes to get here.
Lately 1-2Mbps is a good day for me, as it means that basic webpages will load in a few seconds, but mostly nowadays it's below 1Mbps and constantly dropping in and out. But then magically it goes up to 30-60Mbps after midnight.
I've went through lots of needless troubleshooting with 3 staff who will try, do, or say, anything except admit that it's a congestion issue.