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Network Unlock Code Request

SOLVED
Anonymous
Not applicable

Network Unlock Code Request

I have recently applied for a network unlock code for my o2 hotshot device.

I requested such from the help pages on the O2 website and got the following reply:

 

--- begin quote ---

Thank you for your unlock query. Prior to network unlocking a handset,
Speakeasy customers are required to have topped up by 150 euro after
registering the device, excluding free credit. We are currently unable to
provide you with an unlock code (...)

--- end quote --- 

 

I am currently a Mobile Broadband Prepay customer, however the very same account was a Billpay before than I asked to switch to Prepay recently, hence I requested such unlock code.

 

Could you look into this issue?

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1 ACCEPTED SOLUTION

Best Answer
3 Staff

Re: Network Unlock Code Request

Hiya, can you PM the IMEI and I'll get this updated for you?

View solution in original post

Tags (3)
4 REPLIES 4
3 Staff

Re: Network Unlock Code Request

Hiya, can you PM the IMEI and I'll get this updated for you?

View solution in original post

Tags (3)
Anonymous
Not applicable

Re: Network Unlock Code Request

Many thanks for your support. I was now able to unlock the device. Thanks!
3 Staff

Re: Network Unlock Code Request

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Re: Network Unlock Code Request