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No internet access after android 11 update

Corkman
Explorer

No internet access after android 11 update

My phone will not connect to internet since the update even though it says I have 4g+ if I switch to 3g it works for a while
31 REPLIES 31

Ordered a new SIM might fix it
Three_Laur
3 Community Manager

Still the same issues 😭

So you have no mobile data at all?

I do have to switch to 3g then go back to 5g after a while and even when it's working no internet connection comes up across the screen
Three_Laur
3 Community Manager

@Corkman This is very strange indeed. Have you had a chance to check your SIM in a different phone by any chance? Also, do you notice this in all areas or just at home? 

 

Haven't been able to check the SIM in another phone happens everywhere I have WiFi at home anyway
Three_Laur
3 Community Manager

@Corkman Let us know how you get when you get a chance to try the SIM in another phone. Also, how long have you had your phone? 

 

billbond4
Legend

Can you goto settings --> Netowrk and Internet ->Mobile Network -->Preferred network type 

Set it to 4g/3g/2g 


Phone doesn't have that option 2 3 4 and 5 are separate