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Poor internet performance on broadband

Coh2012
Novice

Poor internet performance on broadband

Are they issues with the service today 23/04/2020 in Ireland? Trying to do video calls and the sound is dropping off and picture freezing! It has been ok all week but not a brilliant connect. I am right beside the router so should be a brilliant connection. I have also kicked everyone off the internet. I have unlimited broadband. Are there issues in the Cavan/ Meath border? Thank you
11 REPLIES 11

Hi Deborah,

 

I know its 4G enabled but is it 4G + Enabled as when I am outside now, I get 4G+ rather than 4G and the speed are brilliant, but inside the Router only get 4G which is much slower. I possibly need to get an external antennat I suppose

Where do you have your router located?

Ideally it would be on a window sill in the direction of the Three antenna