Hi Deborah,
I know its 4G enabled but is it 4G + Enabled as when I am outside now, I get 4G+ rather than 4G and the speed are brilliant, but inside the Router only get 4G which is much slower. I possibly need to get an external antennat I suppose
Where do you have your router located?
Ideally it would be on a window sill in the direction of the Three antenna