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Public IP and connection issues for remote access to CCTV

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Lookout

Public IP and connection issues for remote access to CCTV

Hi, I have set up new broadband sim and requested Public IP with port access for remotely logging to cctv. so far I cannot get connected. Can you check this and help me please.

5 REPLIES 5
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Re: Public IP and connection issues for remote access to CCT

What is the APN you're using? Have you changed the APN and is it definitely a Broadband SIM?

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Lookout

Re: Public IP and connection issues for remote access to CCT

Hi, I am using 'open.internet.public' and have tried 'open.internet' and '3internet' no joy with any of them

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Re: Public IP and connection issues for remote access to CCT

Yeah the open is the right APN. Did Three make changes on your account when you contacted them?
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Lookout

Re: Public IP and connection issues for remote access to CCT

Yes, I have been in contact with technical team, they are investigating, so just waiting for reply. Thanks

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Re: Public IP and connection issues for remote access to CCT

Ah okay cool.i read on another forum that you need to make sure your modem/router is updated with latest software update. While your waiting you could give it a go