Unable to access my billing amount

[Rachelst-]

Does anybody else have no access to their bill amounts, calls, texts etc made on their online account?.. This is unsatisfactory for a customer, as of the recent months I can no longer access my bill amounts. Yet Three continue to debit my account monthly and I don't have a monthly bill statement from them

[Three_Laur]

@Rachelst- Hi there 👋 That's not ideal, I'd like to look into this for you. Pop me a PM with your phone number, full name, address and date of birth and we'll go from there 👌