@Mohanks Good morning, lets take a look at this for you. Have you checked your Eircode on our coverage checker to see if you're in a 4G area? Also, I know you mention that you've rebooted your router already but take a look at this great blog too for other tips and tricks on improving your signal 👉 click here
@Mohanks I'd like to take a look at that ticket if that's ok with you? Pop me a PM with your number, full name, address and date of birth so I can check it out 👍