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What is the My3 App

What is the My3 App?


The My3 app allows you to check your account information anytime, anywhere. The My3 app is free is available on Apple iOS and Android App store.


To register for My3, follow the below steps:

  • Visit
  • Fill in your details and choose a password.
  • You will also be asked to input your date of birth to verify your account. It's essential that this info is in the correct format and matches the information on our systems. 
  • A Verification Code will then be sent to you via SMS. Enter the verification code. 
  • Your registration is now complete*.

*Please note: when logging in to My3 after re-registering, you must use your new log in details (i.e. the email address and password you chose when re-registering).


Bill Pay customers can use the app to view their recent usage, view billing details and pay bills. Prepay customers and check their credit balance, view their recent usage and top up.


All customers can use the app to message with Customer Care agents.