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How to Remove an Add On in the My3 App?

How to Remove an Add On?


Prepay customers


To remove an add on, complete the following steps:


1. From the My Dashboard, tap the ADD ONS tab.  A list of all previously purchased add ons are displayed along with any compatible Add Ons available to purchase.

2. Locate the Add On that you would like to remove. Tap on the X icon to the right. A confirmation message will display.

3. Tap Yes to complete the removal process. 


Billpay customers


Removing an ADD ON from your account is quick and easy. To request this, just chat with one of our Messaging Experts by going to the ADD ONS tab and tapping on the Message Us button

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