Showing results for 
Search instead for 
Did you mean: 

New Password Not Accepted

Why is my new password not being accepted?


Your new password must meet certain requirements before it will be accepted.


Is your new password:

  • Different to your old password?
  • Between 6 and 10 characters long?
  • Made up of numbers and letters and contains at least one number and one letter?

If not, your new password won't be accepted.


If your password meets these requirements and you're still having problems contact the Forum for help.